1. Who we are
The data controller is:
BrandCloud s.r.o.
Rašínovo nábřeží 70/14, Vyšehrad, 128 00 Prague 2, Czech Republic
Company ID: 04745639
Registered with the Municipal Court in Prague, Section C, File 253034
E-mail: info@brandcloud.pro
2. What personal data we process
We process the following personal data:
- Full name
- Email address
- Phone number
- Company name
- Job title (optional)
- Business ID, VAT ID, and place of business (for sole traders)
- User activity logs within the application
- Billing information
3. Why we process personal data
Without consent (based on contract, law, or legitimate interest):
- Access and operation of the BrandCloud application
- Customer support and communication
- Contractual obligations (e.g., invoicing)
- Legal obligations (e.g., accounting, tax compliance)
- Usage statistics of the application
- Security and audit logs
With consent:
- Sending newsletters and event invitations. Consent may be withdrawn at any time.
4. Who has access to your data
The following entities have access to your personal data:
- Employees of BrandCloud s.r.o.
- Contracted partners (development, accounting, marketing, CRM)
- External processors and subcontractors bound by confidentiality agreements
Data may be processed outside the EU under standard contractual clauses approved by the European Commission.
5. Data retention
We retain your personal data for the duration of the contract. After contract termination, we retain data as follows:
- 3 years for legal claims and complaints
- 10 years for statutory archiving of accounting documents
- Marketing data (based on consent): until withdrawal
6. Your rights
You have the right to:
- Access your data
- Rectify inaccurate data
- Erase data (“right to be forgotten”)
- Restrict processing
- Data portability
- Object to processing
- File a complaint with the Data Protection Authority
Contact for exercising your rights: info@brandcloud.pro
7. Cookies
We use cookies to ensure website functionality and for analytics. We will ask for your consent upon your first visit.
8. Data security
We protect your personal data with technical and organizational measures to prevent unauthorized access, misuse, or loss. Only authorized and trained personnel have access.
9. Contact
For any questions regarding data protection, contact us at:
E-mail: info@brandcloud.pro
Address: Rašínovo nábřeží 70/14, Prague 2, 128 00, Czech Republic
Effective date
This document is effective as of 15. 7. 2022