Privacy policy

1. Who we are

The data controller is:

BrandCloud s.r.o.
Rašínovo nábřeží 70/14, Vyšehrad, 128 00 Prague 2, Czech Republic
Company ID: 04745639
Registered with the Municipal Court in Prague, Section C, File 253034
E-mail: info@brandcloud.pro

2. What personal data we process

We process the following personal data:

• Full name
• Email address
• Phone number
• Company name
• Job title (optional)
• Business ID, VAT ID, and place of business (for sole traders)
• User activity logs within the application
• Billing information

3. Why we process personal data

Without consent (based on contract, law, or legitimate interest):

• Access and operation of the BrandCloud application
• Customer support and communication
• Contractual obligations (e.g., invoicing)
• Legal obligations (e.g., accounting, tax compliance)
• Usage statistics of the application
• Security and audit logs

With consent:

• Sending newsletters and event invitations. Consent may be withdrawn at any time.

4. Who has access to your data

The following entities have access to your personal data:

• Employees of BrandCloud s.r.o.
• Contracted partners (development, accounting, marketing, CRM)
• External processors and subcontractors bound by confidentiality agreements

Data may be processed outside the EU under standard contractual clauses approved by the European Commission.

5. Data retention

We retain your personal data for the duration of the contract. After contract termination, we retain data as follows:

• 3 years for legal claims and complaints
• 10 years for statutory archiving of accounting documents
• Marketing data (based on consent): until withdrawal

6. Your rights

You have the right to:

• Access your data
• Rectify inaccurate data
• Erase data (“right to be forgotten”)
• Restrict processing
• Data portability
• Object to processing
• File a complaint with the Data Protection Authority

Contact for exercising your rights: info@brandcloud.pro

7. Cookies

We use cookies to ensure website functionality and for analytics. We will ask for your consent upon your first visit.

8. Data security

We protect your personal data with technical and organizational measures to prevent unauthorized access, misuse, or loss. Only authorized and trained personnel have access.

9. Contact

For any questions regarding data protection, contact us at:

E-mail: info@brandcloud.pro

Address: Rašínovo nábřeží 70/14, Prague 2, 128 00, Czech Republic

Effective date

This document is effective as of 15. 7. 2022